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Legal Information

Consumer Credit & Debt
Neighbourhood Disputes
o Dividing Fences
o Nuisance trees

Family Law
o Divorce
o Children’s issues
o Property
o De facto property
o Consent orders
o Child support

Domestic Violence
Peace & Good Behaviour Orders
People with a Disability
Centrelink issues
Tenancy

Legislation

Consumer Credit & Debt
Legislation Consumer Credit Code (Qld)

Bankruptcy Act 1966 (Cth)

Contacts Credit Ombudsman Service Ltd (COST)
Ph: (02) 9273 8400
Toll free: 1800 138 422
www.creditombudsman.com.au

Financial Ombudsman Service Ltd (FOS)
Ph: 1300 780 808
www.fos.org.au

Legal Aid (Consumer Protection Unit)
Ph: 1300 651 188
www.legalaid.qld.gov.au

Office of Fair Trading
Ph: 131 304
www.fairtrading.qld.gov.au/

Dispute Resolution Centres of Queensland
Ph: (07) 3239 6269
Toll free: 1800 017 288

Insolvency and Trustee Service Australia (ITSA)
Ph: 1300 364 785

Energy Ombudsman
Toll free: 1800 662 837

Telecommunications Industry Ombudsman
Toll free: 1800 062 058

Neighbourhood Disputes
Legislation Dividing Fences Act 1953 (Qld)

Self help kits Dividing Fences
www.caxton.org.au/self_help_kits.html
Caxton Legal Centre Inc
www.justice.qld.gov.au/justice-services/dispute-resolution
Queensland Department of Justice and Attorney General
Mediation Dispute Resolution Branch
Dept of Justice and Attorney General
Ph: 07 3239 6269
Toll free: 1800 017 288
Useful information
Contacts Brisbane City Council
Phone: 3403 8888
www.brisbane.qld.gov.au
Moreton Bay Regional Council
www.moretonbay.qld.gov.au
Caboolture district office
2 Hasking St Caboolture Q 4510
Customer Call centre: 5433 3000 (business hours)
Pine Rivers district office
220 Gympie Road Strathpine Q 4500
Customer Call centre: 3480 6666 (business hours)
Redcliffe district office
Irene Street Redcliffe Q 4020
Customer Call centre:3283 0233 (business hours)
Environmental Protection Agency
160 Ann Street Brisbane Qld 4000
Phone: 1300 130 372
www.epa.qld.gov.au

Family Law
Legislation Family Law Act 1975 (Cth)
Family Law Amendment (Shared Parental Responsibility) Act 2006 (Cth)
Child Support Assessment Act 1989 (Cth)
Child Support (Registration & Collection) Act 1988 (Cth)

Self help kits
Forms Application for Consent Orders Kit
Superannuation Information Kit (Form 6)
Application for Divorce Kit
Divorce Service Kit

Mediation
Useful information You and family law – a short guide
Legal Aid Queensland
Parenting Arrangements
Legal Aid Queensland
Need to sort out a family law problem?
Legal Aid Queensland
Need help with your family dispute resolution conference agreement?
Legal Aid Queensland
Family Law – Family Report
Legal Aid Queensland
Child Protection and Children’s Services Tribunal
Legal Aid Queensland
Family Law Property Arbitration – Client
Legal Aid Queensland
Contacts Family Court of Australia
Ph: 1300 352 000
www.familycourt.gov.au
Federal Magistrates Court
Ph: 1300 352 000
www.fmc.gov.au
Child Support Agency
Ph: 13 12 72
www.csa.gov.au
Legal Aid Queensland
Ph: 1300 651 188
www.legalaid.qld.gov.au

Domestic Violence
Legislation Domestic & Family Violence Protection Act 1989 (Qld)

Self help kits How to apply for a protection order (domestic violence)
Legal Aid Queensland
Forms Application for Domestic Violence Protection Order

Useful information About the Domestic and Family Violence Protection Act 1989
How do I get a Domestic Violence Protection Order?
Legal Aid Queensland
Someone has applied for a Domestic Violence Protection Order against me – what are my rights?
Legal Aid Queensland
Contacts DV Connect Women’s Line
Ph: 1800 811 811
DV Connect Men’s Line
Ph: 1800 600 636
Department of Community Services
www.communityservices.qld.gov.au/violenceprevention/
Legal Aid Queensland
Ph: 1300 651 188
www.legalaid.qld.gov.au

Peace & Good Behaviour Orders
Legislation Peace and Good Behaviour Act 1982 (Qld)

Self help kits Peace & Good Behaviour Order
Caxton Legal Centre Inc
Forms Complaint
Summons

Mediation
Useful information
Contacts Caxton Legal Centre Inc
Ph: (07) 3254 1811
www.caxton.org.au

People with a Disability
Legislation
Self help kits Disability Support Pension
Welfare Rights Centre Qld Inc.
Mediation
Useful information Fair Employment for People with a Disability
Welfare Rights Centre Qld Inc.
Disability Discrimination Handbook
Welfare Rights Centre Qld Inc.
Disability Support Pension
National Welfare Rights Network

Contacts Welfare Rights Centre Queensland
Ph: (07) 3421 2510
www.wrcqld.org.au
Queensland Advocacy Incorporated
Ph: (07) 3236 1122
www.qai.org.au

Centrelink Issues
Legislation
Self help kits How to appeal to the Social Security Appeals Tribunal
National Welfare Rights Network
Mediation
Useful information Relationships & Centrelink: FAQs
National Welfare Rights Network
How to appeal against a Centrelink decision
National Welfare Rights Network
Contacts Queensland Advocacy Incorporated
Ph: (07) 3236 1122
www.qai.org.au
National Welfare Rights Network
www.welfarerights.org.au
Welfare Rights Centre Queensland
Ph: (07) 3421 2510
www.wrcqld.org.au
Centrelink
www.centrelink.gov.au

Tenancy
Legislation Residential Tenancies and Rooming Accommodation Act 2008 (Qld)

Self help kits Handling tenancy disputes in the Small Claims Tribunal
Residential Tenancies Authority
Mediation RTA Dispute Resolution Services
Residential Tenancies Authority
Ph: 1300 366 311
Alternative Dispute Resolution Centre
Department of Justice & Attorney-General
Ph: (07) 3239 6269
Useful information Tenancy FAQs
Residential Tenancies Authority
Renting a Place to Live in Qld
Tenants Union of Queensland
Starting a Tenancy
Tenants Union of Queensland
Rent and Other Charges
Tenants Union of Queensland
Rental Bonds
Tenants Union of Queensland
Entry, Security & Your Privacy
Tenants Union of Queensland
Repairs & Maintenance
Tenants Union of Queensland
You Want to Leave
Tenants Union of Queensland
Ending a Tenancy Agreement
Residential Tenancies Authority
Lessor Ends the Tenancy
Tenants Union of Queensland
Resolving Tenancy Disputes
Tenants Union of Queensland
Contacts Residential Tenancies Authority
Ph: 1300 366 311
www.rta.qld.gov.au
Tenants Union of Queensland
Ph: 1300 744 263
www.tuq.org.au

Buying a Used Car
Legislation
Self help kits
Forms Vehicle Registration Transfer Application

Useful information Used Car Buyer’s Checklist
Queensland Department of Transport
Do I have to keep the car? – Used car contracts and your legal rights
Legal Aid Queensland
Contacts Qld Department of Transport
www.transport.qld.gov.au
Queensland Office of Fair Trading
Ph: 13 13 04
www.fairtrading.qld.gov.au
Legal Aid Queensland
Ph: 1300 651 188
www.legalaid.qld.gov.au
Royal Automobile Club of Queensland (RACQ)
Ph: 13 19 05
www.racq.com.au

Motor Vehicle Accidents
Legislation Transport Operations (Road Use Management) Act 1995 (Qld)

Transport Operations (Road Use Management – Road Rules) Regulation 1999 (Qld)

Self help kits
Mediation
Useful information Have you been in an accident? – A guide to help you work out who pays for the damage
Legal Aid Queensland
Contacts Legal Aid Queensland
Ph: 1300 651 188
www.legalaid.qld.gov.au

Traffic Offences & Drink Driving
Legislation Transport Operations (Road Use Management) Act 1995 (Qld)
Transport Operations (Road Use Management – Road Rules) Regulation 1999 (Qld)

Self help kits Work Licence
Legal Aid Queensland
Useful information Special Hardship Orders
Queensland Department of Transport
Licence Disqualification
Legal Aid Queensland

Contacts Qld Department of Transport
www.transport.qld.gov.au
Legal Aid
Ph: 1300 651 188
www.legalaid.qld.gov.au

Appearing in Court
Legislation
Self help kits
Mediation
Useful information A guide to defending a charge appearing in the Magistrates Court
Legal Aid Queensland
Going to Court: A Guide to the Magistrates Court
Legal Aid Queensland
Going to Court: A guide for defendants and witnesses
AG; Qld Courts; LAQ
Contacts Queensland Courts
www.courts.qld.gov.au
Legal Aid
Ph: 1300 651 188
www.legalaid.qld.gov.au